HomeAbout UsQuality and Safety ReportsAppointment Wait Times Third Next Available Appointments in Primary Care

About Us

Appointment Wait Times Third Next Available Appointments in Primary Care

How are we doing?


What are we doing to improve? 

We provide a variety of ways for our patients to access care. Some of those ways are:
Obtaining a necessary appointment through the TRICARE Nurse Advice Line.
Providing a direct link between our patients and their Primary Care Medical Home team through Secure messaging
Offering appointments with members of a PCMH team, instead of a single provider.
Allowing patients to make appointments through TRICARE Online (TOL).
Providing telemedicine opportunities to provide medical services across distances.

What can you do?

Utilize the services we have available. To make an appointment, call the Integrated Referral Management and Appointing Center (IRMAC) at 855-227-6331, or visit TRICARE Online. Enroll in Secure Messaging to improve access to your healthcare team. For afterhours advice, call the TRICARE Nurse Advice Line (NAL) at 800-TRICARE (874-2273), option 1. If needed, NAL staff can schedule the appropriate appointment for you, or provide you with an authorization to obtain care elsewhere if MHS access standards cannot be met. If you experience a delay in obtaining healthcare services, ask us about alternative ways you can access care in the future.

Don't forget to keep your family's information up-to-date in DEERS.