News & Gallery

Temporary Closure of NEX Pharmacy, and Change to Arrowhead Pharmacy Hours

The NEX Pharmacy will be temporarily closed from April 16-May 16. All medications at the NEX Pharmacy that are not picked up by Thursday, April 15, will be moved to the Prescription Drive -Thru Pick-up. Additionally, the Arrowhead Pharmacy hours of operation will be temporarily changed to 0700-1800 during this same period (April 16-May 16).

Both the NEX Pharmacy and the America Pharmacy will resume their normal hours of operation on May 17.

As always, in an effort to maximize social distancing and reduce wait times, we recommend activating your prescriptions before picking them up.

How to Activate Prescriptions:

New Prescriptions:
  • Call (301) 295-2123, Monday – Friday, 7:30am - 3:30pm. Select option 3 to speak with a staff member. 
  • Or use our online activation form.

For your convenience, you'll receive a notification when your new prescriptions are ready for pick-up. Note: For same-day pick-up, activate your prescriptions before 12pm. If you activate your prescriptions after 12pm, they'll be ready the next business day.


Choose from the following options, available 24 hours a day, 7 days a week:

  • Call the automated refill line at: (800) 377-1723
  • Submit a refill request through the TRICARE Online Patient Portal at:

Note: Refills will be ready in 3-5 business days.

For more information about our pharmacy services, please visit our pharmacy web page.

Don't forget to keep your family's information up-to-date in DEERS.