Appointments and Referrals

If you have a medical emergency, please call 911 or proceed to the nearest emergency room. 

Scheduled Virtual Visits

Scheduled Virtual Visits is the platform for virtual video appointments. Scheduled Virtual Visits gives you the flexibility to meet with your health care team to receive care from home or any location that’s convenient and comfortable for you. My Military Health Scheduled Virtual Visits replaced MHS Video Connect. Learn more>>

Have COVID-19 or Flu Symptoms?

Stay at home and call the MHS Nurse Advice Line. A registered nurse will help assess your symptoms. If needed, a virtual visit can be coordinated with a healthcare provider. The MHS Nurse Advice Line is available 24/7. 

Need an Appointment?

If you're looking for a primary care provider or a specialist for treatment or a second opinion, please use one of the methods listed below:

• Walter's Way Call Center: 301-295-8901
• Integrated Referral Management and Appointing Center (IRMAC)
• MHS GENESIS Patient Portal

Specialty Requests

• Radiology Appointment Request

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TRICARE East Region Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.