About Us

Customer Service

Patient Relations/Advocate

Phone Number: 301-295-0156
Email Address: dha.bethesda.j-11.mbx.patient-relations2@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 301-295-5143

Interactive Customer Evaluation (ICE)


Walter Reed National Military Medical Center


Toll Free: 800-526-7101
Switchboard Operator: 301-295-4000


Walter Reed National Military Medical Center
8901 Rockville Pike
Bethesda, Maryland 20889

Lost and Found

The Security Office manages lost and found items. Whether you're looking for a lost item, or need to turn one in, please call Security at 301-319-8937 for assistance.

Media Queries

All media queries must be submitted to the Office of Command Communications at: dha.bethesda.walter-reed-med-ctr.mbx.wrnm-pao@health.mil

Website Updates

WRNMMC staff members may request to update content on the public website by submitting a change request through the Global Service Center (GSC). Requests must clearly indicate the update is for the WRNMMC Public Website (not TRICARE or SharePoint). URL(s) for each page to be updated should be included in the request.


Interactive Customer Evaluation (ICE)
    Don't forget to keep your family's information up-to-date in DEERS.