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Patient Resources

Medical Records

We provide secure, efficient and accurate management of outpatient and inpatient medical records. We also process requests for medical records and healthcare information from other military medical treatment facilities (MTFs), healthcare institutions, patients and their lawful representatives. As an accredited medical institution, we abide by standards and policies that ensure the privacy and confidentiality of your treatment information. 

Your medical record is used to:

  • Evaluate and treat your condition.
  • Plan your care.
  • Document your diagnosis, treatment, and change in condition.
  • Keep your information current.
  • Communicate with your healthcare providers.
  • Assist in protecting your legal interests and those of WRNMMC, your providers, and the DoD.
  • Justify costs incurred by third party payers.
  • Accurately communicate between your healthcare providers and other patient services such as utilization management, risk management, quality assurance, and outside agencies.
For these reasons, it is necessary for your medical record to "live" at WRNMMC as long as you receive care at our facility.

Correspondence and Copies

For a copy of your medical record, please complete a DD Form 2870 (Authorization for Disclosure of Medical or Dental Information) in person at the office, email, hand deliver, mail, or fax to the correct servicing office (see Contact Us). 

Please note: The requester's original signature and photo ID must be provided to fully process a request.

Links

Forms

Contact Us

Medical Records
(Non-Active Duty)

Hours

Monday–Friday
7 a.m. to 4 p.m.
Weekends and Holidays
Closed

Phone

Outpatient Record File Room
Main: 301-295-5150
Fax: 301-295-6002
Correspondence/Release of Information
Main: 301- 295-4197
Fax: 301-400-1910

Email

dha.bethesda.j-11.mbx.medical-records-release-of-information@health.mil
Note: Please do not email medical records with PII/PHI. 

Location

Outpatient Records (Non-Active Duty)
Heroes Zone, Building 3, Level 1, Room 1051
8901 Rockville Pike
Bethesda, MD 20889
Inpatient Records
Eagle Zone, Building 10, Level 1, Room 1123
8901 Rockville Pike
Bethesda, MD 20889

Contact Us

Active Duty Medical Records

Note: Active Duty Medical Records staff can only assist active duty service members.

Hours

Monday–Tuesday
7 a.m. to 4 p.m.
Friday
7 a.m. to 2 p.m.
Weekends and Holidays

Phone

Main: 301-295-0644
Fax: 301-319-1881
Third Party Liaison: 301-319-8488

Email

dha.bethesda.walter-reed-med-ctr.mbx.pad-active-duty-medical-rec@health.mil
Note: Please do not email medical records with PII/PHI. 

Location

Liberty Zone, Building 39, Level 2, Room 2E27
8901 Rockville Pike
Bethesda, MD 20889

Don't forget to keep your family's information up to date in DEERS!