Getting Care

MHS GENESIS is Coming Soon!

In the Spring of 2023, the Department of Defense’s new electronic health record (EHR), MHS GENESIS, is launching here at Walter Reed National Military Medical Center. MHS GENESIS will replace TRICARE Online at this facility.  

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your doctors enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:
•    View health information 
•    Schedule appointments
•    Communicate securely with providers
•    Request prescription refills
The MHS GENESIS Patient Portal is replacing the TRICARE Online Patient Portal.

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility. 
•    If you have a current TRICARE Online account, it will migrate to MHS GENESIS in the Spring of 2023. No action is necessary from you.
•    If you don’t already have a TRICARE Online account, you'll be able to login at patientportal.mhsgenesis.health.mil using your DS Logon Premium Account.
•    If you don’t have a DS Logon Premium Account or if you have questions about DS Logon, visit the milConnect Website or call 1-800-538-9552.

What happens next?

Appointment availability from September 2022 through June 2023 may be affected, and appointment times may increase as our staff adjusts to new technology and workflows. We appreciate your patience and understanding as we integrate MHS GENESIS to provide you with top-notch care.

Don't forget to keep your family's information up-to-date in DEERS.