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Getting Care

Reporting a Civil Liberties Violation

To report a civil liberties violation to WRNMMC, please mail or e-mail your complaint letter to us. Complaints are not accepted via phone.

Mailing Address

ATTN: Privacy Compliance Office
Building 1, Level 2, Room 2437
8901 Rockville Pike
Bethesda, MD 20889-5600

E-Mail Address

dha.bethesda.ncr-medical.mbx.wrnm-hipaa-mail@health.mil
*Please be sure to encrypt your e-mail.

Necessary Information

Please include ALL of the following information in your letter. Failure to do so may result in the inability to process your complaint.

Current Contact Information:

  • Name
  • Address (please indicate home or work)
  • Phone number(s) (please indicate cell, work or home number)
  • Email address
  • Preferred method of contact

Information about Your Complaint:

  • Include the date and location of the alleged violation. Please state if the violation is ongoing.
  • Include Information about the individual, office, or process you are complaining about.
  • Please explain which civil liberty was violated and summarize how the violation took place. Please keep this section as concise as possible.
  • Note if the violation was reported to any other authorities and if any action was taken.
  • Include your signature and the date.

Contact Us

Phone

301-400-0959

HIPAA/Privacy Specialist

301-295-0024

FOIA Officer

301-400-0921

Hours 

Monday–Friday
6 a.m. to 3 p.m.
Weekends and holidays
Closed

Email

HIPAA

dha.bethesda.j-11.mbx.wrnm-hipaa-mail@health.mil

FOIA

dha.bethesda.walter-reed-med-ctr.mbx.wrnm-foia@health.mil

Location

President Zone, Building 1, Level 2
HIPAA/Privacy Specialist: Room 2437
FOIA Officer: Room 2439
8901 Rockville Pike
Bethesda, MD 20889-5600

Don't forget to keep your family's information up to date in DEERS!