Health Services

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Q-Anywhere

Skip the line with Q-Anywhere to activate new prescriptions for same-day pick-up at WRNMMC! To use this service, text "Get in Line" to 833-201-9306. 

Frequently Asked Questions

Q1: What is Q-Anywhere?
A1: It's a remote queuing system that allows you to virtually "get in line" at the pharmacy without actually being there. You can use this service from anywhere (home, store, etc.). 

Q2: Will I lose my spot if I'm not present when called?
A2: No. Once you return to the pharmacy, re-text "I’m here".

Q3: Why are the numbers called out of order?
A3: Some prescriptions take more time to prepare than others (one patient may have one item and another patient may have many).

Q4: Why is my medicine not ready?  My doctor/nurse told me it would be ready by now.
A4: They shouldn't have said that to you. They don't work in the pharmacy to understand our process or workload.

Q5: Why aren't more windows open?
A5: Staffing levels don't always allow us to use all the pharmacy windows.

Q6: Why doesn't Q-Anywhere work in the morning? 
A6: Q-Anywhere is only available during the operating hours of the participating pharmacies: America Pharmacy and Arrowhead Pharmacy.

Q7: Why can’t I use the Q number issued from yesterday?
A7:
A Q number is only valid for the day it is issued. If you're unable to pick-up your prescriptions that day, you'll need to restart the process.

Q8: I succeeded in texting for my spouse. Now I'm trying to enter for myself, but I keep getting a message that I'm already in the system?
A8:
Only one cell phone can be used for one DoD ID number. A different DoD ID requires a different cell phone.

Q9: How can I get my prescriptions if I can't use a cell phone?
A9:
Q-Anywhere is just one option for new prescriptions. You can still get new prescriptions by visiting the pharmacy in person, or using TRICARE Home Delivery or a TRICARE Network
Pharmacy.

 

Contact Us

Phone

(301) 295-2123

Hours

America Pharmacy
Building: 19 Floor: 1
Mon thru Fri: 7am - 6pm

Arrowhead Pharmacy
Building: 9 Floor: 2
Mon thru Fri: 7am - 8pm
Sat: 9am - 5:30pm

Pharmacy at the Navy Exchange
NEX - Building: 82 Floor: 1
Mon thru Sat: 9am - 5:30pm

Drive-thru Pick-Up
Parking Lot of Building 85T
Mon thru Fri: 9am - 7pm
Sat: 9am - 4pm
Two business days prior activation required.

NOTE: Pharmacies are closed on federal holidays.

Don't forget to keep your family's information up-to-date in DEERS.