HomeHealth ServicesUrgent & Emergency Care

Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911. To reach Walter Reed National Military Medical Center Emergency Care, call 301-295-4810.

Walter Reed National Military Medical Center offers the following services:
  • Urgent Care
  • Emergency Care

Urgent Care

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).

What is the Fast Track?

The Fast Track is a division of the ED that specializes in treating urgent care concerns. Urgent care is typically less complex than emergency care, and usually takes less time. When your condition is not life-threatening but requires treatment within 24 hours, you need urgent care. Examples of urgent care concerns are:

  • sprains/strains
  • minor trauma/burns
  • neck/back pain
  • asthma/upper respiratory conditions
  • skin rashes
  • bug bites

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately or visit Walter Reed National Military Medical Center if it's your nearest hospital. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.

What is an emergency?

  • A sudden, unexpected, acute medical condition or the worsening of a condition that poses a threat to life, limb or sight and requires immediate treatment.
  • WRNMMC Emergency Medicine serves patients with serious injuries or illnesses. Patients needing urgent or emergency care are seen immediately.

Emergency symptoms: 

  • Bleeding that won’t stop.
  • Vomiting or coughing blood, or passing black stools.
  • Severe pain in the chest, upper abdomen or down the arm.
  • Heart stops beating or pulse is very faint.
  • Difficult breathing or the presence of blue lips, face or nail beds.
  • Severe headache such as with nausea, vomiting, fever or dizziness.
  • Injuries from trauma such as from a fall or auto accident.
  • Suicidal or homicidal feelings.
  • Extensive burns, especially where skin is white or charred.
  • Eye injuries such as from acids or other strong solutions.
  • Seizures or convulsion that does not stop.
  • Insect stings when the patient is known to have allergic reactions.
  • Suspected poisoning.
  • Numbness or paralysis on a part of the body.
  • Fever of 103 degrees F or higher.
  • Consciousness is altered or affected.

If you use a civilian emergency room:

  • Notify your Managed Care Support Contractor within 24 hours, AND,
  • Notify your Primary Care Manager at 1-(301) 295-CARE (2273).

Urgent & Emergency Care FAQs

Contact Us

Phone

Urgent Care

Main: (301) 295-4810 
DSN: 95-4810

Emergency Care
911

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)

Hours
Urgent Care
24/7

Emergency Care
24/7

Location

Building 9A Floor 1

Don't forget to keep your family's information up-to-date in DEERS.